This session features lessons learnt by successful change agents to help traditional law firms develop a roadmap for adaptation. Global consultant Tim Corcoran joins former BigLaw partners and Valorem Law founders Patrick Lamb and Nicole Auerbach on a guided tour of life at the front edge of innovation. Pat and Nicole will discuss their move from BigLaw to leaders in value pricing; from “stalking horse” to contenders for high value work; how they earned client service awards; and what marketplace changes convinced them to join Elevate, a global law company. Tim, Pat and Nicole will demonstrate how OldLaw is competing with its own clients, with law companies, and the Big 4, and why this poses a grave concern. Pat’s and Nicole’s successes (and missteps!) provide a roadmap for law firms struggling with adopting change. We’ll incorporate hands-on use of continuous improvement tools that help convert experience into profits and client satisfaction.