From finding ways to connect with clients virtually to operational changes in staffing, budgets, and even space, firms were forced to adapt quickly in the face of a global pandemic. Whether your firm is continuing to work from home, adopting a hybrid model, or has returned to the office permanently, the legal workspace is forever changed. In this session, you’ll learn how to identify your blind spots and embrace new operating models to improve efficiencies, retain your clients, and provide exceptional service.

About the Speaker

Tim Corcoran is a former CEO who now guides law firm leaders through the profitable disruption of outdated business models. Tim is a Trustee and Fellow of the College of Law Practice Management, former President of the Legal Marketing Association and a member of its Hall of Fame, an American Lawyer Research Fellow, a Teaching Fellow in the Master in Legal Business Program at the Australia College of Law, a frequent presenter at lawyer retreats and legal conferences, and a writer whose articles are published regularly in leading publications. He also authors the widely read Corcoran's Business of Law blog.

About ContactEase

ContactEase is CRM Made Easy for lawyers. With an industry-leading adoption rate, ContactEase CRM ensures your important firm contacts receive the right communications at the right time. In addition to its easy-to-use CRM platform, ContactEase offers an integrated suite of products to strengthen relationships and help firms win more business.